PRIVACY POLICY

1. INTRODUCTION

At NAK SPORTS, we strive to provide users with the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this.

Therefore, in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”), regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), NAK SPORTS TECHNOLOGIES SL informs the user that, as the data controller, the personal data provided by users will be incorporated into an automated file.

2. DATA CONTROLLER

NAK SPORTS TECHNOLOGIES, S.L. (hereinafter, “NAK SPORTS” or the “Company”) is the company that created this website and is responsible for the processing of the personal data shared by the user. Below is the general information of the company:

  • Identity: NAK SPORTS TECHNOLOGIES SL
  • Address: C/ Esquíroz 22, Esc. Dcha., Entplta, Ofs. 3, 4, and 5, 31007 Pamplona, Spain.
  • NIF: B71398341
  • Email: dpo@nak-sports.com

NAK SPORTS has appointed a Data Protection Officer. If you have any questions regarding the processing of your personal data, you can contact them at the email provided above.

3. COLLECTION AND PROCESSING OF PERSONAL DATA

Below are the personal data that may be processed on this website, as well as the legal basis justifying such processing:

  • “Request a Demo” Form: To manage this form, data such as name, surname, email, phone, and optional message text will be processed.
  • “Create Teacher Account” and “Create Student Account” Registrations: To manage platform registration, personal data such as name, surname, ID, phone, address, email, and password will be processed. Registration can also be done through providers like Google or Facebook, whose personal data will be processed by these third parties.
  • Commercial Communications: To manage any commercial communication and/or newsletter subscription for NAK SPORTS products and services, the user’s email and any other necessary personal data will be processed.
  • Customer and/or User Support via Phone or Email: To manage support queries regarding the services offered, data such as email and any additional information the user chooses to provide will be processed.

4. LEGAL BASIS FOR PROCESSING YOUR DATA

The legal basis justifying the processing of the aforementioned data is:

  • User Consent for demo request forms, newsletter subscriptions, user support, and optional cookies accepted by the user.
  • Compliance with Legal Obligations for fraud prevention, communication with public authorities, and third-party claims.

5. RETENTION OF YOUR PERSONAL DATA

Personal data is only retained for as long as necessary for the purposes for which they were collected, with the user’s express consent, to fulfill their needs, or to comply with legal obligations.

Criteria used to determine the retention period for personal data:

  • Personal data obtained when contacting NAK SPORTS for inquiries or requests: retained as long as necessary to resolve the inquiry.
  • Personal data obtained with consent for communication or regulatory compliance: retained until the end of the required period.

Some personal data may be retained to comply with legal or regulatory obligations, as well as to manage NAK SPORTS’s rights (e.g., to file claims in court) or for statistical or historical purposes.

Once the retention periods mandated by law have expired, NAK SPORTS will delete the data from its systems and records or anonymize them so the user can no longer be identified. NAK SPORTS has a Data Retention Policy. For more information, contact dpo@nak-sports.com.

6. RECIPIENTS OF YOUR DATA

In some cases, and only when necessary, NAK SPORTS may provide user data to third parties. However, data will never be sold to third parties. External service providers engaged by NAK SPORTS to provide auxiliary services for data processing may have access to the data in accordance with NAK SPORTS’s instructions and solely for the purpose of properly executing the contractual relationship between NAK SPORTS and its providers.

For more information on providers that access your personal data, you can send an email to dpo@nak-sports.com.

NAK SPORTS ensures the security of personal data when transmitted outside the company and ensures that third-party service providers maintain confidentiality and implement adequate measures to protect personal data. These third parties are required to ensure that information is handled in accordance with data privacy regulations. NAK SPORTS signs data processing agreements with these providers, as mandated by Article 28 of the GDPR.

In some cases, the law may require that personal data be disclosed to public authorities or other parties; in such cases, only what is strictly necessary will be disclosed to comply with legal obligations.

7. STORAGE OF YOUR PERSONAL DATA

In general, data is stored within the EU. However, if data processing involves international data transfers outside the European Economic Area (EEA), NAK SPORTS commits to implementing the necessary security measures to ensure an adequate level of protection for such transfers through data processing agreements. Where necessary, it will ensure an adequate level of protection by verifying Binding Corporate Rules (BCR) or by signing the European Commission’s standard contractual clauses. For more information about service providers, contact dpo@nak-sports.com.

8. EXERCISING YOUR RIGHTS AND HOW TO DO SO

You can send your communications and exercise your rights by emailing dpo@nak-sports.com.

Under the GDPR, you can request:

  • Right to Information: Request information about the personal data held about you.
  • Right to Rectification: Notify us of any changes to your personal data.
  • Right to Erasure (“Right to be Forgotten”): Request the blocking or deletion of your personal data.
  • Right to Restriction of Processing: Restrict the processing of your personal data.
  • Right to Data Portability: In certain cases, request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
  • Right to Object and Automated Individual Decision-Making: Request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you.

In some cases, the request may be denied if data must be retained to comply with legal obligations. Additionally, if you have a complaint about data processing, you can file a claim with the competent data protection authority (Spanish Data Protection Agency or “AEPD”).

9. ACCURACY AND VERACITY OF PROVIDED DATA

The user is solely responsible for the accuracy and correctness of the data provided, exonerating NAK SPORTS from any liability in this regard. Users guarantee and are responsible for the accuracy, validity, and authenticity of the personal data provided and agree to keep it duly updated.

10. SECURITY MEASURES APPLIED TO PROTECT YOUR PERSONAL DATA

NAK SPORTS has adopted legally required personal data protection security levels and strives to implement additional technical measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided.

12. CONTACT AND MODIFICATIONS TO THE PRIVACY POLICY

This privacy policy may be modified. It is recommended to review it periodically.

LAST REVIEW DATE: March 2023